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Tbk33 Privacy Policy

Your personal data is completely safe with us. tbk33 never sells your data or shares it with third parties without your permission.

Last Updated: January 2026 256-bit SSL Encryption GDPR Compliant
Table of Contents
1Introduction 2What Data Is Collected 3How Your Data Is Used 4Data Sharing Policy 5Data Protection Methods 6Cookie Policy 7Data Retention Period 8Your Rights 9Protection of Minors 10Policy Updates

1. Introduction

Welcome to tbk33. This Privacy Policy explains how personal data is collected when you use the tbk33 platform, how it is used and stored, and the measures we take to keep your information secure.

Tbk33 is a trusted name in Bangladesh's online gaming and betting industry. We believe you should have full control over your personal data, which is why our Privacy Policy is written in plain language so you can understand every detail clearly.

By using the tbk33 website or app, you agree to this Privacy Policy. If you do not agree with any of its terms, we ask that you refrain from using our services.

Note: This Privacy Policy applies to the tbk33 website, mobile app, and all other services.

2. What Information We Collect

Tbk33 collects three types of data — what you provide directly, what is collected automatically while you use the platform, and in some cases, what is received from third parties.

What you provide directly:

  • At registration: full name, date of birth, email address, and mobile number.
  • During KYC verification: a copy of your national ID, passport, or driving license.
  • At the time of payment: Mobile Banking / Nagad / Rocket number or details of other payment methods used.
  • When you contact support: your messages and related information.

Automatically collected information:

  • Device Information: IP address, device type, operating system, browser version.
  • Usage Data: pages visited, time spent on each page, and games played.
  • Transaction History: deposits, withdrawals, and betting history.
  • Log Data: server logs, error reports, and diagnostic information.
Type of Data Purpose Mandatory?
Name & Email Account Creation & Communication Yes
Mobile Number OTP Verification & Security Yes
National ID Card KYC Verification Yes, for withdrawals
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic

3. How Your Information Is Used

Tbk33 uses your data only for specific, legitimate purposes. We never use your information beyond what you have consented to.

  • Account Management: Completing registration, confirming login, and processing password reset requests.
  • Service Delivery: Processing deposits and withdrawals, issuing bonuses, and maintaining gaming history.
  • Verification & Security: KYC verification, fraud detection, and account security.
  • Contact: Delivering important updates, transaction confirmations, and support services.
  • Improvement & Analytics: Using analytics to improve the platform experience.
  • Legal Obligations: Retaining records as required to comply with regulatory authority directives.
  • Responsible Gaming: Detects signs of excessive gaming and sends timely alerts.

Important: tbk33 never sells your data to advertisers. Your privacy matters more to us than any business interest.

4. Data Sharing Policy

Tbk33 strictly follows a no-data-sale policy. However, there are limited circumstances where sharing data with third parties may be necessary:

  • Payment Providers: Mobile Banking, Nagad, Rocket, and other payment gateways receive the information required to verify transactions.
  • KYC Partner: Identity verification service providers process specific documents.
  • Legal Authorities: Data may be disclosed in response to a valid request from a court or government authority.
  • Security Partners: With specialist firms in fraud prevention and cyber attack mitigation.

All third parties working with tbk33 are bound by strict confidentiality agreements. They may only use your data for specified purposes and cannot share it elsewhere without your consent.

5. Data Security Measures

Tbk33 employs the latest technology to keep your data secure. Our security measures are as follows:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
  • Database Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP verification at login provides an additional layer of account security.
  • Firewall & Intrusion Detection: Real-time threat detection and prevention systems.
  • Regular Security Audits: Regular penetration testing and vulnerability scans conducted by third-party specialists.
  • Staff Training: Access to user data is restricted to authorized personnel only.

In the Event of a Data Breach: In the event of a data breach, tbk33 will notify affected users within 72 hours and take all necessary action.

6. Cookie Policy

Tbk33 uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember language preferences and user settings.
  • Analytics Cookies: To understand page traffic and visitor counts without identifying individuals.
  • Performance Cookies: To improve platform speed and performance.

You can disable analytics and performance cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7. Data Retention Period

Tbk33 does not retain data beyond what is necessary. Retention periods vary by data type:

Type of Data Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 years Financial Regulatory Authority Guidelines
KYC Documents 5 years after verification Fraud Prevention
Support Conversations 2 years Service Quality Improvement
Cookie Data Up to 1 year User Experience

Upon expiry, data is securely deleted or anonymized.

8. Your Rights

As a tbk33 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Your Data Rights

Tbk33 upholds these rights in compliance with GDPR and international privacy laws.

1
Right to Know

You have the right to know what data has been collected about you. A full report will be provided within 30 days of your request.

2
Right to Rectification

If any of your data is inaccurate, you may request a correction. Most information can be updated directly through your account settings.

3
Right to Erasure

Unless required by law, you may request that your data be deleted. The process begins as soon as your account is closed.

4
Right to Portability

You have the right to export your data in a standard format (CSV or JSON).

5
Right to Restrict Processing

You may object to or request restrictions on the processing of your data for specific purposes.

6
Right to Withdraw Consent

You may withdraw consent at any time for any data processing carried out on the basis of your consent.

9. Protection of Minors

Tbk33 strictly prohibits access to all services for anyone under 18. We do not knowingly collect or process data from minors.

Date of birth is verified at registration, and KYC documents may be requested in suspicious cases. If we determine that a minor has created an account, it will be immediately closed and all associated data deleted.

A note for parents: If your child has created an account on tbk33, please contact our support team immediately. We will take the necessary steps promptly.

10. Policy Changes

Tbk33 may update this Privacy Policy from time to time. Changes may be driven by new services, legal requirements, or technological developments.

For significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display banner notifications on the app and website.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

Contact: For any questions about our Privacy Policy, please reach out to our support team. We are available 24/7 and ready to assist you.

Why tbk33's Privacy Practices Are Trustworthy

We are committed to protecting your privacy — not just in words, but in action.

End-to-End Encryption

256-bit SSL encryption is applied to all data transfers and storage — equivalent to the security used by banking systems.

Your Data Is Never Sold

Tbk33 does not sell your personal data to any third-party advertisers or data brokers — ever.

Full User Control

View, edit, or request deletion of your data at any time through your account settings.

Regular Security Audits

Independent cybersecurity experts regularly audit tbk33's systems to identify any potential vulnerabilities.

Compliance with International Standards

Tbk33 adheres to GDPR and international privacy law standards — among the most stringent data protection regulations in the world.

24/7 Bangla Support

For any privacy-related concerns or questions, our dedicated support team is always here to help.

General Inquiries

Answers to the most frequently asked questions about our Privacy Policy.

No, tbk33 never sells your personal data. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can request that your data be deleted. However, transaction records must be retained for a set period due to legal obligations. Even after account closure, certain data may be kept as required by regulatory authorities.

KYC documents are retained for up to 5 years after verification. This period is set in accordance with anti-fraud requirements and the directives of international financial regulatory bodies. Documents are securely deleted once the retention period expires.

The tbk33 app does not track your GPS location directly. However, your approximate location may be inferred from your IP address, primarily to prevent fraud and block access from restricted regions.

Yes, if significant changes are made, a notification will be sent to your registered email and an in-app alert will be displayed. For minor updates, updating the "Last Updated" date on the page is considered sufficient.
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